How to set the outage end date with incident resolved date plus 24 hrs

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How to set the outage end date with incident resolved date plus 24 hrs

Hi Everyone,

We have a requirement to set the outage end date with the incident resolved date plus 24 hrs.

Can anyone help me in achieving this?

Your help is highly appreciated

Thanks in advance

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Hi,

to add 24hours you need to use addDays(1)

Updated script below

1) since your BR runs when state changes to Resolved; so you can add 1 Day to the current time i.e. 24hours

var outage = new GlideRecord("cmdb_ci_outage");
outage.addQuery('task_number', current.sys_id);
outage.query();
while (outage.next()) {
 var gdt = new GlideDateTime();
 gdt.addDays(1);
outage.end = gdt;
outage.update();
 }

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