Background Script to delete records:
Follow the steps to delete records using Nackground script.
- Navigate to System Defnition -> Scripts – Background
- Script:
var inc = new GlideRecord('incident'); //Table Name inc.addQuery("active","false"); // Filter inc.query(); while(inc.next()){ inc.setWorkflow(false); count++; inc.deleteRecord(); // Delete records } gs.print('No. of records deleted = '+count);